Coaching Terms & Conditions

Last Updated: February 2026

By checking the box at checkout, you confirm you have read and agree to the following terms in full.

Parties

These terms apply to all coaching services offered by Conscious Strides PLLC, including individual sessions, group programs, and any other offerings purchased through this site. Specific details about your program — including duration, format, and price — are described at the point of purchase.

What You're Purchasing

Conscious Strides PLLC offers a range of ADHD coaching services, including single sessions, group coaching programs, and other educational offerings. The specific service you're purchasing — including its format, duration, and price — is described on the sales or checkout page where you found this link.

All payments are due at the time of purchase unless a payment plan has been offered and selected at checkout. If you're on a payment plan, you're authorizing recurring charges on the schedule shown at the time of enrollment. If a payment fails, you agree to resolve it within 5 business days. Continued non-payment may result in a pause or loss of access to your program.

Purchasing any service from Conscious Strides PLLC indicates your agreement to these terms in full.

Cancellations & Refunds

Life happens — I get it. Here's how I handle it:

For single sessions, cancellations with 48+ hours notice are eligible for a full refund minus processing fees. For multi-session programs and payment plans, all sales are final after 48 hours of enrollment. Missed sessions within a program are not eligible for refund or makeup unless otherwise agreed in writing.

Coaching vs. Therapy

This is important, so please read it carefully.

The ADHD Life Audit is a coaching service, not therapy or mental health treatment. It is not intended to diagnose, treat, or address any medical or psychological condition. Even though I hold licensure as an LICSW, I am not acting as your therapist in this context.

Coaching works best alongside — not instead of — any mental health care you're already receiving. If you're in therapy, great. If you're not and you think you might need it, I'm happy to talk about that too.

What You're Responsible For

By purchasing, you acknowledge that:

You are choosing to participate voluntarily and understand the scope of what coaching is and isn't. Your outcomes depend on your own engagement and follow-through — I can offer clarity, tools, and support, but I can't do the work for you. You will not hold Conscious Strides PLLC responsible for choices or actions you take as a result of our session. You agree to indemnify and hold harmless Conscious Strides PLLC and Rebecca Tolbert from any loss or liability related to this session or your coaching relationship.

Confidentiality

Everything you share in our session stays between us, with the following exceptions where I am legally or ethically required to act:

  1. If you express intent to harm yourself or others

  2. If you threaten serious harm to another person

  3. If there is reasonable suspicion of abuse or neglect of a child under 18

  4. If there is reasonable suspicion of abuse or neglect of an elderly person

  5. If I have a legal or ethical obligation to disclose information to authorities

It's also worth knowing: the coaching relationship is not covered by doctor-patient privilege or any other legal confidentiality protection. I will always act in good faith, and you agree to hold Conscious Strides PLLC harmless for any disclosure made under the circumstances above.

Your Materials & My Content

Notes, frameworks, or materials I share with you are for your personal use only. Please don't reproduce or share them without permission.

Liability

To the fullest extent permitted by law, Conscious Strides PLLC's liability is limited to the amount you paid for this session. I am not liable for indirect or consequential damages of any kind.

Governing Terms

This agreement is governed by the laws of the state where Conscious Strides PLLC is registered. If a dispute arises, we agree to attempt good-faith resolution before pursuing any formal action.

Questions?

If anything here is unclear before you book, please reach out at hello@consciousstrides.com before purchasing. Checking the box at checkout confirms you've read and agreed to these terms.

Therapy Terms & Conditions

Practice Guidelines
Code of Ethics
Rebecca Tolbert holds her Licensed Independent Social Work licensure as accredited by the DC Board of Social Work. She follows the ethical standards of the National Association of Social Workers. As such, she only works with therapy clients in the District of Columbia.

Rebecca Tolbert accepts virtual coaching clients from anywhere, as she is not providing them with a medical service.


Confidentiality
Confidentiality is an essential part of all counseling and psychotherapy. It underpins the client's sense of safety and trust and contributes to making the therapeutic relationship different from any other.  Conscious Strides, PLLC holds all records securely and will ensure confidentiality in the treatment of any information held about its clients, All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment. 
 

All information will be kept confidential unless the client and therapist agree to discuss something with a third party, such as super bills for health insurance reimbursements. Where appropriate a consent form will be used. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person's life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand.


 Anti-discrimination policy

Conscious Strides, PLLC is strongly committed to anti-discrimination. It values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, colour, national origin, disability, heritage or political belief.


Cancellation Invoices and and missed session policy
If for any reason you are unable to attend your appointment please let us know as soon as possible. The required notice for cancellation is seven days. Where there is less notice of cancellation or if you do not attend your appointment you will be charged the full fee. With adequate advanced notice, where possible, you may be offered an alternative appointment.
You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason.  I invoice retrospectively and kindly ask clients to pay their invoice within seven days of presentation.


Referrals to Associate Practitioners
All associate therapists are independent and self employed as practitioners who are regulated by their respective member organizations.  Associate therapists will have their own individual terms and conditions.  For any referral that is made it is important to check on these contractual arrangements and to appraise yourself fully of all agreements and expectations between yourself and the associate therapist.  All associate practitioners operate independently of Conscious Strides, PLLC, and Conscious Strides, PLLC is not responsible for any issues that arise subsequent to an agreed referral.  Any concerns should be raised directly with the associate therapist or with their member organization.
 
It is strongly advised that if you are concerned about any aspect of your physical or psychological well being that you consult with your medical doctor for an up to date evaluation of your health needs.